Call only target
clients at the best
moment possible
Call your clients when
- they are studying your proposal,
- have already found time for you and are ready to talk,
- remember questions and objections.
What result will you get if you
call the target clients at the best moment?
repeated calls by 70%
that this client is targeted?
you are negotiating with?
Focus managers on work that
brings results
Send emails
without errors in two clicks
Create letter templates, and managers will not need to write letters by the client manually. Less manual work - fewer mistakes! The manager will select the template from the list and send the letter.
Study clients and improve templates and scripts
When a client opens a letter or a proposal, the service sets the task
to “call” to the manager in the CRM.
Statistics will show what the client is interested in, which pages in
the proposal they paid attention to, managers can deal with
objections while they are still “hot” and make more transactions.
The head of the sales department sees
accurate analytics and makes
informed decisions
The service moves the transaction to the correct stage when the manager called the client or the client opened the proposal. Managers do not forget to move the transaction and do not spend time on it. The manager identifies and improves the stages at which clients are lost. Sales funnel is in full view.
Get the clients who have not read the letter back
On average, 68% of clients do not open a proposal. If the client has not read the proposal, the service automatically sends an additional letter on behalf of the manager. Get back up to 15% of clients and save up to 30% of the team's time.
Install the application in 2 minutes.
B2B Family will automatically connect to the CRM
- Sending a letter directly from the CRM-system
- The name and other client data are automatically inserted into a letter from the CRM
- When a client opens a letter or a proposal, the service itself sets the task of “calling” in CRM.
- B2B Family automatically moves transactions through the funnel stages when opening a letter, an attachment and even after a call to a client
Sales department is 30% more efficient
|
Sales department is 30% more efficientThe B2Bfamily service allowed a 30% increase in the sales department efficiency - to make transactions with target clients faster and not waste time on non-targeted ones. B2BFamily is a powerful weapon for the sales team aimed at rapid growth. |
|
Grigory Rudanov
founder «CaterMe» and «Perevesi.rf» |
Grigory Rudanov
founder «CaterMe» and «Perevesi.rf»
Read more
|
Our sales went up 1.5 times!
|
Our sales went up 1.5 times!We introduced this tool three months ago and almost immediately saw the effect - our sales went up 1.5 times. First, we began to understand how quickly our potential customers open letters, when this happens and how much time they are willing to spend reading them. As a result, we calculated the most appropriate time to send letters. This helped to increase their discoverability by 20% and made it possible not to get lost in the clients mailbox. |
|
Ekaterina Ukolova
managing partner «Oy‑li» |
Ekaterina Ukolova
managing partner «Oy‑li»
Read more
|
Saved 30% of managers' time
|
Saved 30% of managers' timeB2B has proven to be an excellent work automation service. It has a lot of advantages, in particular: 1) Integration with the CMR system. Now you do not have to switch from mail to CRM and vice versa, the work is carried out only in CRM and you can send letters right from it. 2) Optimization of business processes. Sending letters has become much faster - you do not have to enter an e-mail and other information about the client, everything is automatically picked up from CRM. 3) Ready-made templates for all stages of the sale to the client - now it’s not necessary to re-write a letter and waste time on it (since most of the letter forms are of the same type) and focus on the essence of the letter, entering information about agreements or technical information. |
|
Andrey Mezin
head of sales department «Webcom Media» |
Andrey Mezin
head of sales department «Webcom Media»
Read more
|
+ 30% to sales on proposals from the site!
|
+ 30% to sales on proposals from the site!We sell house projects according to the principle: request from the landing, call "client classification", sending a proposal, call in 1-2 days - a meeting. Here's what we understood: if a client leaves a request and asks for a proposal, they do the same with our competitors. For 10 requests, as a rule, there are 2-3 transactions. The first thing we did using B2B Family, was began to call immediately after the clients viewed the proposal. Not with the goal of selling, but with the goal of helping the client to answer key questions, compare our proposal with competitors' (we'd better do it ourselves). As a result, we always call first and get the client to have the meeting! Also, statistics helped a lot. In our presentation there are two sections: technica onel and price. If we see that the client "freezes" on the technical side, at the beginning of the call we remove all objections and only then we discuss the price. It is very cool! Total + 30% to sales. Now we make 4-5 transactions out of 10! Considering that we are a bit more expensive in the market, I think this is a great result! |
|
Maxim Kolpakov
head of sales department «Конгру» |
Maxim Kolpakov
head of sales department «Конгру»
Read more
|
Cold calls. + 15% to sales!
|
Cold calls. + 15% to sales!The manager from the telemarketing department daily receives 20-30 leads who they have already conducted initial negotiations with and sent a proposal. Those who are in sales business, know what "call up to 30 clients" means. This is HELL :) "I haven’t looked yet", "Now it’s not convenient", "I’m driving" - these empty calls turn 80% of manager’s calls into a monkey job. An average client has to be called 6 (!!) times to get the final "Yes / No" answer. The client, I think, is also not too happy with such a number of calls. 2 months ago we started using the B2B family. Now we call the client a maximum of 2 times. The cycle of 2 weeks turned into 3-4 days, and the manager has a lot of time to process new clients. Awesome :) |
|
Timur Umarov
founder of the service «Smart‑Voice» |
Timur Umarov
founder of the service «Smart‑Voice»
Read more
|
We made a presentation selling
|
We made a presentation sellingWe have been using the b2b family for 6 months already, it is very convenient to track the moment of viewing the presentation in order to get a warm client. Plus, there is very cool analytics on the presentation slides, which is useful for working out the presentation itself. So it is to understand exactly what information attracted the attention of the client in order to build a conversation correctly. I would especially like to note the speed of the support service reaction. |
|
Andrey Slobodian
head of sales department «Dostavista» |
Andrey Slobodian
head of sales department «Dostavista»
Read more
|
The number of meetings doubled!
|
The number of meetings doubled!The idea of the service immediately attracted us by being genius and simple. Any salesperson will tell you how important it is to create the first positive impression of a new client on the first call or to know exactly when the client is ready to talk with you. Our experience in selling banking products and services has shown that decision makers can find 5 minutes for a short interactive presentation. A call to the client immediately after viewing the proposal significantly increases the chances of a successful transaction. The result is obvious: the number of meetings with the help of "B2BFamily" has doubled! |
|
Oleg Saygushev
Business Manager «Alfa-Bank» |
Oleg Saygushev
Business Manager «Alfa-Bank»
Read more
|
The service, thanks to which I stopped annoying clients with idle calls, and began to make transactions 40% faster.
|
The service, thanks to which I stopped annoying clients with idle calls, and began to make transactions 40% faster.Now I am building sales of IT products, whose clients are developers. And I often found myself in such stupid situations: I sent a commercial proposal to a client, and then I called 10 more times with the question “Did you have a chance to look at it?”. And of course, this is not my personal problem. This happens to almost every B2B worker. Now, I began to fundamentally avoid such scenarios. No more “Have you received our letter?”. Moreover, having solved this problem, I began to make transactions 40% faster. |
|
Yosef Krasik
Director of Sales «Imaginus VR»
Read more
|
Call only target clients
at the best moment
$25
annual
user/mo
$35
user/mo
annual
user/mo
user/mo
is backed by
A CLOUD
$120К GRANT
OF
Integration of b2b family with bitrix24
Install extension
for your browser (available for Chrome и Yandex). Click
«Login», if you already have an account or«Register» button, if you do not have a B2BFamily account.
To send a letter from Bitrix 24, go to the client's profile, click on the email, the B2B Family widget will open, the name of the client will automatically appear in the letter template, etc. You are all set to send an email!
We introduced this tool three months ago and almost immediately saw the effect - our sales went up 1.5 times. First, we began to understand how quickly our potential clients open letters, when this happens and how much time they are willing to spend reading them. As a result, we calculated the most appropriate time to send letters. This helped to increase their discovery by 20% and made it possible not to get lost in the clients mailbox. Secondly, we understood how clients read letters, what information they are interested in, and what they just scroll through, how much time they spend studying a commercial proposal. We adjusted it, highlighted different key points and were able to increase the conversion to the meeting by 15%. Thirdly, our managers began to call clients immediately after they closed a commercial proposal. They had the opportunity to immediately discuss it, answer questions, remove objections and arrange a meeting or the next call. Managers began to spend less time on idle calls. Fourthly, we began to control the clients behavior - how many times they open a commercial proposal or a letter with an invoice. It helps to manage the likelihood of payment and the positive transaction making.
B2B has proven to be an excellent work automation service.
It has a lot of advantages, in particular:
1) Integration with the CMR system. Now you do not have to switch from mail to CRM and vice versa, the work is carried out only in CRM and you can send letters right from it.
2) Optimization of business processes. Sending letters has become much faster - you do not have to enter an e-mail and other information about the client, everything is automatically picked up from CRM.
3) Ready-made templates for all stages of the sale to the client - now it’s not necessary to re-write a letter and waste time on it (since most of the letter forms are of the same type) and focus on the essence of the letter, entering information about agreements or technical information.
4) Non-standard templates - you can add any sample letter yourself if there are not enough added ones.
5) Call the pre-warmed client. After sending the proposal, you can see whether the client opened a letter or not in real time. The B2B service notifies that the client has reviewed the proposal and allows you to make a call immediately after consideration, the client asks question that have arisen while viewing.
6) Focusing on the most important thing. After the client has seen the proposal, the B2B service has the statistics of the each page’s browsing time, which makes it possible to focus on the pages that interest the client most during the call.
B2B means saving time for sending letters and calls. It takes literally seconds to send letters, and calls are made only at the right time. “It is inconvenient to talk now” - an objection that has disappeared by itself and does not interfere with communication and, as a result, sales. B2B allows you to spend time efficiently.
B2B means saving time for sending letters and calls. It takes literally seconds to send letters, and calls are made only at the right time. “It is inconvenient to talk now” - an objection that has disappeared by itself and does not interfere with communication and, as a result, sales. B2B allows you to spend time efficiently. We sell house projects according to the principle: request from the landing, call "client classification", sending a proposal, call in 1-2 days - a meeting. Here's what we understood: if a client leaves a request and asks for a proposal, they do the same with our competitors. For 10 requests, as a rule, there are 2-3 transactions.. The first thing we did using B2B Family, was began to call immediately after the clients viewed the proposal. Not with the goal of selling, but with the goal of helping the client to answer key questions, compare our proposal with competitors' (we'd better do it ourselves). As a result, we always call first and get the client to have the meeting! Also, statistics helped a lot. In our presentation there are two sections: technica onel and price. If we see that the client "freezes" on the technical side, at the beginning of the call we remove all objections and only then we discuss the price. It is very cool! Total + 30% to sales. Now we make 4-5 transactions out of 10! Considering that we are a bit more expensive in the market, I think this is a great result!
The manager from the telemarketing department daily receives 20-30 leads who they have already conducted initial negotiations with and sent a proposal. Those who are in sales business, know what "call up to 30 clients " means. This is HELL :) "I haven’t looked yet", "Now it’s not convenient", "I’m driving" - these empty calls turn 80% of manager’s calls into a monkey job. An average client has to be called 6 (!!) times to get the final "Yes / No" answer. The client, I think, is also not too happy with such a number of calls. 2 months ago we started using the B2B family. Now we call the client a maximum of 2 times. The cycle of 2 weeks turned into 3-4 days, and the manager has a lot of time to process new clients. Awesome :)
We have been using the b2b family for 6 months already, it is very convenient to track the moment of viewing the presentation in order to get a warm client. Plus, there is very cool analytics on the presentation slides, which is useful for working out the presentation itself. So it is to understand exactly what information attracted the attention of the client in order to build a conversation correctly. I would especially like to note the speed of the support service reaction.
The manager from the telemarketing department daily receives 20-30 leads who they have already conducted initial negotiations with and sent a proposal. Those who are in sales business, know what "call up to 30 clients" means. This is HELL :) "I haven’t looked yet", "Now it’s not convenient", "I’m driving " - these empty calls turn 80% of manager’s calls into a monkey job. An average client has to be called 6 (!!) times to get the final "Yes / No" answer. The client, I think, is also not too happy with such a number of calls. 2 months ago we started using the B2B family. Now we call the client a maximum of 2 times. The cycle of 2 weeks turned into 3-4 days, and the manager has a lot of time to process new clients. Awesome :)
The service, thanks to which I stopped annoying clients with idle calls, and began to make transactions 40% faster. Now I am building sales of IT products, whose clients are developers. And I often found myself in such stupid situations: I sent a commercial proposal to a client, and then I called 10 more times with the question “Did you have a chance to look at it?”. And of course, this is not my personal problem. This happens to almost every B2B worker. Now, I began to fundamentally avoid such scenarios. No more “Have you received our letter?”. Moreover, having solved this problem, I began to make transactions 40% faster.
1) I registered with B2BFamily.
2) Customized all templates and integrated with CRM.
3) ТNow I send all letters to clients only via B2BFamily.
4) When the client opens my letter, the service sends me a notification. And also puts the task in CRM.
5) If I'm free, I call the client right when they are viewing the presentation. And I start selling just when they study my materials.
6) If I could not call immediately, then call back later. At the same time, I am sure that they have already read my proposal. And the objection “I haven't opened the mail yet” just won't work.
Sales department
Grigory Rudanov30% more efficient!
The founder of «CaterMe» and «Перевези.рф»
The B2Bfamily service allowed a 30% increase in the sales department efficiency - to make transactions with target clients faster and not waste time on non-targeted ones. B2BFamily is a powerful weapon for the sales team aimed at rapid growth.